Support
Last updated
How to reach us, and answers to the questions people ask most.
Contact
For help with Taesty, email hello@taesty.dev. For privacy questions, email privacy@taesty.dev.
Only attach a screenshot if you want us to see it.
How do I stop sharing with an agent?
On your Mac, open Taesty’s Settings and turn off Agent Access, or remove Taesty from the agent’s own settings. The agent can no longer search your screenshots. What it already received stays with the agent and its model provider.
How do I get help with a purchase?
Taesty Pro adds agent connections. Indexing, search, iCloud sync, Copy and Save stay free. Pro is bought through the App Store, so Apple handles billing and refunds.
To request a refund or report a billing problem, go to reportaproblem.apple.com.
How do I restore a purchase?
Choose Restore Purchases in the app, signed in with the same Apple Account you used to buy Taesty Pro.
How do I delete my data?
Choose Delete All Taesty Data in the app’s settings. It deletes what Taesty learned on that device, in your iCloud and, when they next sync, on your other devices. Your screenshots in Photos and the files in your folder are never touched, and Taesty learns your library again afterwards. Details are in the Privacy Policy.
Which devices are supported?
Taesty requires Apple Intelligence: an iPhone 15 Pro or newer, or a Mac with Apple silicon. It is not available for iPad.